Terms of service

TERMS OF SERVICE

Welcome to FloraSummer.

These Terms of Service explain the rules that apply when you visit our website, create an account, place an order, purchase a product, contact us, or otherwise use any service offered through our website.

Throughout these Terms, the words “FloraSummer,” “we,” “us,” and “our” refer to FloraSummer. The words “you” and “your” refer to any visitor, customer, or user of our website and services.

FloraSummer operates this online store and provides its related website content, features, products, customer support, and services, collectively referred to as the “Services.” Our online store is hosted and powered by Shopify, which provides the e-commerce platform that enables us to offer our products to you.

By accessing our website or using any part of the Services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund and Return Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use the Services.

1. ELIGIBILITY AND USE OF OUR SERVICES

By using the Services, you confirm that you are at least the age of majority in your country, state, or province of residence.

Where permitted by law, you may allow a minor dependent to use the Services through a device that you own or manage, provided that you supervise their use and accept responsibility for their activity.

You may use our website and Services only for lawful personal and household purposes. You may not use our Services in a way that violates applicable laws, harms another person, interferes with the operation of the website, or infringes the rights of FloraSummer or any third party.

2. CUSTOMER ACCOUNTS

Certain features of our website may allow or require you to create a customer account.

When creating or using an account, you agree to provide information that is accurate, current, and complete. You are responsible for keeping your account information, password, and login credentials secure.

You are also responsible for activity carried out through your account unless the activity resulted from a security failure caused by us.

You must notify us promptly at support.florasummer@gmail.com if you believe your account has been accessed or used without your permission.

Customer accounts may not be transferred, sold, assigned, or licensed to another person.

3. PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, photographs, colours, sizes, materials, features, and specifications as accurately as possible.

However, colours and product appearance may vary depending on your screen, device, lighting, display settings, and other technical factors. Minor differences in colour, print placement, pattern alignment, stitching, texture, or measurements may also occur where products are manufactured in different batches.

Product images are intended to represent the product as accurately as reasonably possible. They should not be interpreted as guaranteeing that every detail will appear identical under all conditions.

Please review the product description, measurements, size chart, care instructions, and other available information before placing your order.

We reserve the right to:

  • Correct product information when necessary;

  • Change product descriptions or specifications;

  • Limit the quantity of a product available for purchase;

  • Discontinue a product;

  • Restrict sales to certain locations; or

  • Refuse a transaction where reasonably necessary.

Nothing in this section limits any rights you may have under applicable consumer-protection laws.

4. PRODUCT AVAILABILITY

All products are subject to availability.

Adding a product to your shopping cart does not reserve the product or guarantee its availability. A product may become unavailable before your payment and order have been successfully processed.

If a product becomes unavailable after you place an order, we may contact you to offer an appropriate alternative, issue a refund for the unavailable item, or cancel the affected portion of your order.

We will not substitute a product without your permission where the substitute would be materially different from the item ordered.

5. ORDERS AND ORDER ACCEPTANCE

Submitting an order through our website constitutes an offer to purchase the selected products.

An automated order confirmation confirms that we have received your order. It does not necessarily mean that your order has been finally accepted or dispatched.

Your order is accepted when we confirm that it has been processed for fulfilment or dispatch.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

  • Product unavailability;

  • Incorrect pricing or product information;

  • Suspected fraud or unauthorized payment activity;

  • Incomplete or inaccurate customer information;

  • Restrictions imposed by a payment provider;

  • Shipping limitations;

  • Suspected resale or other prohibited commercial activity; or

  • A violation of these Terms.

If we cancel an order after payment has been received, we will issue the appropriate refund to the original payment method.

6. ORDER CHANGES AND CANCELLATIONS

Please review your order carefully before submitting it.

You may contact us at support.florasummer@gmail.com to request an order change or cancellation. We will make reasonable efforts to help, but we cannot guarantee that changes or cancellations will be possible after an order has entered processing or fulfilment.

Once an order has been dispatched, it generally cannot be cancelled. You may instead request a return where the item is eligible under our Refund and Return Policy.

7. PRICES, PAYMENTS AND BILLING

Product prices are displayed in the currency shown on our website.

Prices, discounts, promotions, shipping charges, and product availability may change without prior notice. The price applicable to your purchase will normally be the price displayed when your order is submitted, subject to correction of obvious errors.

Any applicable shipping charges, taxes, or other fees will be displayed or explained before you complete checkout, where required.

By submitting payment information, you represent that:

  1. The information you provide is accurate and complete;

  2. You are authorized to use the selected payment method;

  3. The payment provider may process the applicable charge; and

  4. You will pay all amounts properly charged in connection with your order.

Payments may be processed by Shopify or other third-party payment providers. We do not directly control every aspect of a third-party payment provider’s systems or security procedures.

If payment authorization is declined, reversed, or cancelled, we may suspend or cancel the related order.

8. DISCOUNTS AND PROMOTIONS

From time to time, FloraSummer may offer discount codes, promotional prices, free-shipping offers, gifts, or other promotions.

Promotions may be subject to separate conditions, including eligibility requirements, minimum order amounts, geographic limitations, expiration dates, product exclusions, or usage limits.

Unless expressly stated otherwise:

  • Promotional offers cannot be exchanged for cash;

  • Discount codes cannot be applied after an order has been completed;

  • Multiple discount codes cannot be combined;

  • Promotions may not apply to previously completed purchases; and

  • Promotions may be modified or withdrawn where legally permitted.

Where specific promotional terms conflict with these Terms of Service, the specific promotional terms will apply to that promotion.

9. SHIPPING AND DELIVERY

Orders are shipped according to the processing times, delivery estimates, shipping locations, methods, and charges described in our Shipping Policy and at checkout.

Delivery dates and transit times are estimates unless we expressly state otherwise. Delays may occur because of carrier operations, severe weather, customs procedures, public holidays, high order volumes, address problems, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. We are not responsible for delivery problems caused by an incorrect or incomplete address submitted by the customer.

Please contact us promptly at support.florasummer@gmail.com if:

  • Your tracking information shows an unexpected problem;

  • Your order appears to be significantly delayed;

  • Your package is marked as delivered but has not been received; or

  • Your order arrives damaged or incomplete.

We will review the matter and assist in accordance with our Shipping Policy, Refund and Return Policy, carrier procedures, and applicable law.

10. INTERNATIONAL ORDERS, TAXES AND CUSTOMS

Where we offer international delivery, an order may be subject to local import rules, customs inspections, taxes, duties, or other charges.

The treatment of these charges will be explained in our Shipping Policy or during checkout where applicable.

You are responsible for ensuring that the products you order may lawfully be imported into and used in your delivery country.

We are not responsible for customs delays or import restrictions outside our reasonable control. However, this does not affect any mandatory consumer rights that apply to your purchase.

11. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, exchanges, damaged-item claims, incorrect-item claims, and order-related remedies are governed by our Refund and Return Policy.

Please read that policy before placing an order. It explains:

  • The return-request period;

  • Which products are eligible or ineligible for return;

  • The required condition of returned products;

  • How to request a return;

  • Whether return shipping charges apply;

  • How damaged or incorrect items are handled;

  • When approved refunds are issued; and

  • How long a refund may take to appear in your account.

Products must not be returned without first following the return-request process described in our Refund and Return Policy.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer-protection law.

12. ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, technical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, inventory, or availability.

We reserve the right to correct errors, update information, or cancel an affected order where reasonably necessary.

If an order is cancelled because of an error after payment has been collected, the appropriate refund will be issued to the original payment method.

We will not knowingly honour a price that is clearly and materially incorrect where a reasonable customer would recognize it as an obvious mistake.

13. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through the Services—including our business name, logo, branding, written content, graphics, website design, product presentations, photographs, videos, audio, icons, and other materials—is owned by or licensed to FloraSummer and is protected by applicable intellectual-property laws.

You may access and use the Services for personal, non-commercial shopping purposes.

Without our prior written permission, you may not:

  • Copy or republish substantial parts of our website;

  • Reproduce our product photographs or descriptions for commercial use;

  • Modify or create derivative works from our protected content;

  • Use our name, logo, or branding in a misleading manner;

  • Sell, license, or commercially exploit our website content; or

  • Suggest that FloraSummer endorses another business, product, or service.

Product names, logos, trademarks, and other content belonging to third parties remain the property of their respective owners.

14. CUSTOMER REVIEWS, PHOTOS AND FEEDBACK

You may be able to submit reviews, photographs, comments, suggestions, testimonials, or other content, collectively referred to as “Feedback.”

By submitting Feedback, you confirm that:

  • The Feedback is truthful and based on your genuine experience;

  • You own the content or have permission to submit it;

  • The content does not violate another person’s rights;

  • Any incentive or compensation connected to the review has been disclosed;

  • The content is not unlawful, abusive, defamatory, misleading, obscene, or discriminatory; and

  • The content does not contain malicious software or harmful code.

You grant FloraSummer a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, display, and distribute your Feedback for operating, promoting, and improving our Services.

We may moderate, reject, or remove Feedback that violates these Terms or applicable law. However, we are not required to publish every review or submission.

15. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to or integrations with services operated by third parties, including payment providers, delivery carriers, social-media platforms, analytics providers, advertising services, and other technology providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the content, accuracy, availability, security, or practices of an independent third-party website or service. Your decision to access or use a third-party service is at your own discretion.

Questions or complaints about products or services purchased directly from a third party should be directed to that third party.

16. RELATIONSHIP WITH SHOPIFY

FloraSummer is powered by Shopify, which provides the e-commerce platform used to make our Services available.

However, purchases made through our store are transactions directly between you and FloraSummer. Shopify is not the seller of FloraSummer products and is not responsible for fulfilling orders, providing customer support, processing returns on our behalf, or resolving disputes relating to products purchased from FloraSummer.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from your purchase transaction with FloraSummer.

Nothing in this section limits any separate responsibility Shopify may have under its own terms, services, or applicable law.

17. PRIVACY AND PERSONAL INFORMATION

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process information connected with your access to and use of our store. Information may also be shared with service providers that help us process payments, fulfil orders, deliver packages, operate our website, prevent fraud, provide customer support, and comply with legal obligations.

Some service providers may process information outside your country of residence.

Please review our Privacy Policy and Shopify’s Privacy Policy for additional information.

18. PROHIBITED USES

You may not use our website or Services:

  • For an unlawful, fraudulent, deceptive, or malicious purpose;

  • To violate applicable laws or regulations;

  • To infringe intellectual-property, privacy, publicity, or other rights;

  • To harass, threaten, abuse, defame, or discriminate against another person;

  • To submit false, misleading, or fraudulent information;

  • To impersonate another person or organization;

  • To distribute spam, phishing messages, malware, or harmful code;

  • To interfere with the security or operation of the Services;

  • To bypass access controls or technical restrictions;

  • To scrape, extract, or collect website information through unauthorized automated methods;

  • To collect another person’s personal information without permission;

  • To place fraudulent orders or conduct unauthorized payment activity; or

  • To purchase products for unauthorized commercial resale.

We may investigate suspected violations and cooperate with payment providers, delivery companies, law-enforcement authorities, regulators, or other appropriate parties where legally permitted or required.

19. SUSPENSION AND TERMINATION

We may suspend, restrict, or terminate your access to the Services where we reasonably believe that:

  • You have violated these Terms;

  • Your activity creates a security or fraud risk;

  • You have abused our employees, contractors, or customer-support channels;

  • Your activity may harm FloraSummer, Shopify, another customer, or a third party; or

  • Suspension or termination is required by law or a service provider.

Termination does not remove payment obligations relating to valid purchases already completed.

Sections that are intended by their nature to continue—including provisions concerning intellectual property, liability, indemnification, governing law, and dispute-related obligations—will survive termination.

20. DISCLAIMER OF WARRANTIES

We take reasonable steps to operate our website securely and accurately. However, no online service can be guaranteed to operate without interruption, delay, technical error, or security risk.

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis. We do not guarantee that every feature will always be available or that the website will be uninterrupted or error-free.

Any warranties, conditions, or rights that cannot legally be excluded remain unaffected.

Nothing in these Terms excludes any express product commitment made by FloraSummer or any mandatory warranty provided by applicable law.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, FloraSummer and its officers, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising from your use of the Services.

This may include loss of profits, revenue, data, business opportunity, or expected savings.

Where liability cannot legally be excluded, our liability will be limited only to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, intentional misconduct, death or personal injury caused by negligence where such liability cannot be excluded, or any other liability that applicable law does not permit us to exclude.

22. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless FloraSummer and its affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal costs arising from:

  • Your unlawful use of the Services;

  • Your material breach of these Terms;

  • Your violation of another person’s rights; or

  • Content you submit through the Services.

This obligation will not apply to the extent that a claim was caused by FloraSummer’s own unlawful conduct, negligence, or breach of these Terms.

23. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent legally permitted or severed where necessary.

The remaining provisions will continue in full force and effect.

24. WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms on one occasion does not waive our right to enforce that provision later.

These Terms, together with the policies and conditions referenced in them, constitute the agreement between you and FloraSummer concerning your use of the Services.

They replace prior communications or understandings concerning the same subject matter, except where we expressly agree otherwise in writing.

25. ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations as part of a business reorganization, merger, acquisition, sale, financing arrangement, or transfer of our store, provided that your legal rights are not reduced.

26. GOVERNING LAW

These Terms and your use of the Services will be governed by the laws of [INSERT THE COUNTRY AND, IF APPLICABLE, STATE OR TERRITORY WHERE THE BUSINESS IS LEGALLY ESTABLISHED], without regard to conflict-of-law principles.

Any dispute will be handled by the courts having lawful jurisdiction over FloraSummer’s principal place of business, unless applicable consumer law gives you the right to bring a claim in another jurisdiction.

This section does not remove any mandatory consumer rights available to you under the laws of your place of residence.

27. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal obligations, technology, or policies.

The current version will always be available on this page. The “Last updated” date at the top will show when the Terms were most recently revised.

Where required by law, we will provide additional notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

28. CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Trading name: FloraSummer

Customer-support email: support.florasummer@gmail.com


Business address: 651 Kapkowski Rd, Elizabeth, NJ 07201, United States


Phone number:  +17019976780

For questions about an order, please include your order number and the email address used during checkout.